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My registration didn't go through

Check that your first name, last name and a valid email are filled in, and that both required boxes are checked. If you see an error message, try again in a few minutes, then report a problem.

I didn't get my sign-in email

Wait a couple of minutes and check spam or promotions. Request a new link from the Sign in page — only the newest link works. Email delivery for some messages is still being set up.

It says I'm already registered

Each email address can only have one community record. Just sign in with that email to see your account.

I can't open a program document

Make sure you're signed in and registered for that session. Some files open in a new tab; allow pop-ups if needed.

An event says it's full

You can join the waiting list. If a space opens, you'll see an offer under My Account with a deadline to accept.

Still stuck? Report a problem.